Terms of Service
Understanding your rights and responsibilities when using Vitalis Wellness Hub's services and platform
Welcome to Vitalis Wellness Hub
These Terms of Service ("Terms") govern your access to and use of Vitalis Wellness Hub's website, services, and related applications (collectively, the "Service") operated by Vitalis Wellness Hub ("us", "we", or "our").
Our Service is committed to providing comprehensive wellness solutions and health information. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Last Updated: January 2025
We encourage you to review these terms periodically as they may be updated to reflect changes in our services or applicable law.
Quick Summary
- Professional wellness guidance and health information
- Privacy-focused approach to personal health data
- Evidence-based wellness recommendations
- Accessible health information for all users
Our Service
Wellness Guidance
Professional wellness recommendations and personalized health guidance based on evidence-based practices and individual needs.
Health Information
Comprehensive health and wellness information, resources, and educational content to support your wellness journey.
Community Support
Connect with like-minded individuals and wellness professionals in our supportive community environment.
Service Availability
Our Service is provided "as is" and "as available" without warranties of any kind. We strive to maintain high availability but cannot guarantee uninterrupted access due to maintenance, technical issues, or circumstances beyond our control.
Vitalis Wellness Hub operates primarily during business hours (Monday-Friday: 9:00-19:00, Saturday: 10:00-17:00, Sunday: 11:00-16:00), though our online platform remains accessible 24/7 with support services available during business hours.
Your Responsibilities
Acceptable Use
Account Security
Maintain the confidentiality of your account credentials and immediately notify us of any unauthorized use.
Accurate Information
Provide truthful and accurate information when using our services, especially for wellness assessments.
Respectful Conduct
Treat other users and our staff with respect and professionalism in all interactions.
Medical Consultations
Understand that our wellness guidance does not replace professional medical advice, diagnosis, or treatment.
Prohibited Activities
- Using the service for any illegal or unauthorized purpose
- Attempting to access restricted areas or services
- Interfering with or disrupting the Service or servers
- Distributing malware or malicious code
- Violating any applicable laws or regulations
- Impersonating others or providing false information
- Attempting to reverse engineer our software
- Using automated tools to access our services
Intellectual Property Rights
Our Content
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Vitalis Wellness Hub and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our material without our express written consent.
Limited License
We grant you a personal, non-exclusive, non-transferable license to access and use the Service for its intended purposes, subject to these Terms.
Your Rights
- Personal use of content
- Sharing on social media
- Brief quotations with attribution
- Educational purposes
Trademark Protection
"Vitalis Wellness Hub" and our associated logos, slogans, and brand names are trademarks of Vitalis Wellness Hub. You may not use these marks without our explicit written permission.
Unauthorized use of our trademarks may constitute trademark infringement and unfair competition, violating both these Terms and applicable trademark laws.
Privacy & Data Protection
Data Collection
We collect information you provide directly to us, such as when you create an account, participate in wellness assessments, or communicate with us.
Types of Data We Collect:
- • Account information and preferences
- • Wellness and health-related responses
- • Usage data and analytics
- • Communication records
Data Usage
We use your information to provide, maintain, and improve our Services, communicate with you, and ensure the security of our platform.
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your personal data
- Restriction of processing
- Data portability
- Objection to processing
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
For detailed information about how we collect, use, and protect your data, please review our
Privacy PolicyDisclaimers & Limitations
Medical Disclaimer
Important Notice
The information provided through Vitalis Wellness Hub is for general wellness purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before making any health decisions.
Never disregard professional medical advice or delay in seeking it because of something you have read on this site.
If you think you may be suffering from any medical condition, you should seek immediate medical attention.
Service Disclaimers
Service provided "as is" without warranties of any kind
No guarantee of uninterrupted or error-free operation
Information accuracy not guaranteed at all times
Third-party links and content not endorsed
Limitation of Liability
Our Liability
Vitalis Wellness Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Maximum Liability
In no event shall Vitalis Wellness Hub's total liability to you for all damages exceed the amount you paid for our services in the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.
Account Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your profile settings. Termination will be effective immediately upon processing your request.
Termination by Us
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Data Deletion
Upon termination, your right to use the Service will cease immediately. We will delete your personal data in accordance with our Privacy Policy, subject to legal retention requirements.
Survival
The provisions of these Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Legal Framework
Governing Law
These Terms shall be interpreted and governed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
Jurisdiction
Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Dispute Resolution
Informal resolution encouraged first
Mediation as alternative to litigation
Arbitration for unresolved disputes
Class action waiver applies
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or prominent notice on our Service.
Continued Use
Your continued use of the Service after any changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and Vitalis Wellness Hub regarding your use of the Service.
Contact Us
Address
125 Harley Street
Marylebone
London W1G 7BA
United Kingdom
Business Hours
Saturday: 10:00-17:00
Sunday: 11:00-16:00
Questions About These Terms?
If you have any questions about these Terms of Service, please don't hesitate to contact us. We're here to help clarify any aspects of our terms and conditions.
Contact Information